Private debt collectors face penalties for failing to claw back enough money from Centrelink recipients

Agencies handed government contracts by Services Australia will be subjected to ‘specific performance targets’ in move that has drawn comparisons with robodebt scandal

Private debt collectors handed million-dollar government contracts by Services Australia will face penalties if they don’t claw back enough money, in a move that has “appalled” critics.

Tender documents show the three collection agencies who win three-year contracts to pursue individuals over Centrelink debts will be subjected to “specific performance targets”, including the performance of other collection agencies.

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from World news | The Guardian https://ift.tt/3gwaT9B