Consumer watchdog alleges 60 members upgraded their policies needlessly to access coverage they had already paid for
The consumer watchdog has launched civil proceedings against Medibank, accusing the health insurance heavyweight of incorrectly telling customers they were not eligible for some benefits.
The Australian Competition and Consumer Commission claims Medibank told some “lite” or “boost” policy holders with its AHM subsidiary they were not eligible to cover for joint investigations or reconstruction procedures when in fact they were.
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